Refund policy

All eligible returns are accepted for store credit only, including online purchases, in-store purchases and gifts. We do not issue refunds to the original payment method. Eligible items must be returned in their original packaging, complete with tags, and in new, unwashed and unworn condition within 30 days.

Online purchases must be returned within 30 days of receiving the item. Store credit covers the cost of eligible returned items only. Original shipping charges are nonrefundable, and return postage is paid by the buyer.

Sale items, gear and gear accessories are final sale and are not eligible for return. Gear includes strollers, car seats, high chairs, carriers and furniture. All cribs and furniture are final sale, whether opened or unopened; no returns or exchanges are accepted. Gift boxes and other products explicitly marked final sale in their listings are also not eligible for return.

Manufacturer warranties and satisfaction guarantees are separate from Green Bean Baby Boutique's return policy. Any manufacturer coverage is handled under that manufacturer's terms and does not extend or change our store's return window or final-sale exclusions. Contact the manufacturer directly for coverage and claims.